Responsive
Every enquiry answered within one business day. During an engagement you have direct contact with the people doing the work — not an account manager.
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StratoFlow Ltd exists because the two halves of an operational problem — the process and the system — are almost never solved by the same people, and the join is where the value leaks away.
Anyone who has run a logistics operation has lived this cycle: a consultancy produces a strong recommendation, it is handed to a development partner who has never seen the site, and the thing that eventually arrives solves the problem as it was described rather than as it exists.
We put both capabilities in one team. The person who spent a week on your goods-in dock is the person who writes the acceptance criteria. The engineer who builds the allocation logic has read the same shift reports. It removes an entire category of failure — and it makes us accountable for the outcome, not just for our half of it.
We are based in the United Kingdom and work across the UK and Europe, on site where it matters and remotely where it does not.

Fit
Being straight about this saves everyone a fortnight. If the “probably not us” list below describes you, we would rather say so on the first call than three weeks into a proposal.

What working with us is like
Every enquiry answered within one business day. During an engagement you have direct contact with the people doing the work — not an account manager.
We work from your data and what we observe on site. Where the evidence is thin we say so rather than dressing an assumption up as a finding.
Recommendations come with the sequence, the effort and who has to do what. A plan your team cannot execute is not a plan.
Whether it is a live problem or something you are only starting to scope, a short conversation costs nothing and usually clarifies a lot.